Privacy Policy

Mrs. Clean Pittsburgh

Compliant Privacy Policy

Effective Date: August 28, 2024

Introduction

At Mrs. Clean Pittsburgh, we respect your privacy and are dedicated to ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information, particularly in relation to the messages we send for general communication, sales, marketing, and customer service purposes.

Consent (“Opt-In”)

1. Obtaining Consent: We will only send you messages if you have explicitly opted in to receive them. Before sending any messages related to general communication, sales, marketing, or customer service, we will clearly explain the types of messages you can expect and obtain your consent. This ensures that you are fully informed and agree to our communications.
2. Documenting Consent: We maintain records of your consent, including how and when it was obtained. This documentation helps us comply with legal requirements and ensures that our messaging practices are transparent.

Revocation of Consent (“Opt-Out”)

1. Easy Opt-Out Process: You can opt out of receiving messages from us at any time. If you no longer wish to receive messages related to general communication, sales, marketing, or customer service, you can reply to any of our messages with a standard opt-out keyword like “STOP,” “UNSUBSCRIBE,” or “QUIT.” Upon receiving your opt-out request, we will promptly stop sending you further messages.
2. Confirmation of Opt-Out: After you opt out, we may send a final message to confirm that your request has been processed. No additional messages will be sent unless you choose to opt in again.

Sender Identification

1. Clear Identification in Messages: We believe in transparency and ensuring that you always know who is communicating with you. Every message we send, whether related to general communication, sales, marketing, or customer service, will clearly identify us as the sender. This includes our company name and relevant contact information, except in ongoing conversations where our identity has already been established.

Messaging Usage

1. Permissible Content: Our messages are intended to provide you with valuable information related to general communication, sales offers, marketing promotions, and customer service. We are committed to ensuring that our messaging content is legitimate, appropriate, and complies with legal standards. We strictly prohibit the transmission of illegal, harmful, unwanted, or inappropriate content.
2. Monitoring Messaging Practices: We monitor our messaging activities to ensure compliance with this policy and legal requirements. Any content that violates our policies or legal obligations will be addressed through appropriate actions, including content filtering or suspension of messaging privileges.

Use of Information

1.      We do not sell, share, or provide your personal data, including mobile information, to third parties or affiliates for marketing or promotional purposes. Your information is only used internally to provide the services you have opted into, such as messaging or customer support, and is not shared with any third parties outside of what is strictly necessary for delivering these services.

2.      Opt-in data and consent for text messaging will never be shared with any third parties. We ensure all data is used solely for the purposes of delivering the services you have requested and in compliance with applicable laws and regulations.

Filtering Evasion

1. Prohibited Evasion Techniques: We do not engage in or tolerate any practices designed to evade content filtering mechanisms. This includes techniques like intentionally misspelling words, using non-standard opt-out phrases, or spreading similar messages across multiple phone numbers to avoid detection.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s systems to recognize your browser and capture certain information. You can choose to have your computer warn you each time a cookie is being sent or turn off all cookies through your browser settings.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these other websites. We encourage you to read the privacy policies of any linked sites that collect your Personal Information.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have inadvertently received Personal Information from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please feel free to contact us at:

Mrs. Clean Pittsburgh

[email protected]

2526 Monroeville Blvd. Suite 200

Monroeville, PA 15146

(412) 422-1100